Shipping policy

At Prema Vanill, we are dedicated to delivering fresh, high-quality vanilla beans directly to your doorstep across Europe. Please review our shipping policy to understand our delivery options, times, and conditions.


1. Free Delivery Over 50€

  • Complimentary Shipping: Enjoy free shipping on all orders over 50€.
  • Orders Under 50€: A standard shipping fee will be calculated at checkout based on your location.

2. Delivery Locations

  • Shipping Area: We proudly deliver to all countries across Europe.
  • Processing Time: Orders are processed within 1 business day after purchase. Shipping times listed below refer to delivery after dispatch.

3. Shipping Methods and Delivery Times

  • Baltic Countries (Lithuania, Latvia, Estonia)
    • Carrier: DPD
    • Options: Home delivery or parcel lockers
    • Delivery Time: 2–4 business days
  • Other European Countries
    • Carrier: FedEx
    • Delivery Type: Standard home delivery
    • Delivery Time: 5–8 business days

Please note: Delivery times may vary slightly depending on your specific location and any regional restrictions.


4. Tracking Your Order

  • Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your package’s journey.
  • If you experience any issues with tracking, please contact us at https://premavanilla.com/pages/contact

5. Shipping Costs

  • Orders Over 50€: Free shipping is applied at checkout.
  • Orders Under 50€: Shipping costs are calculated based on the destination and will appear during checkout. All shipping fees are displayed clearly for your convenience.

6. Undeliverable Packages

  • If a package is returned to us due to an incorrect address or failure to collect from a parcel locker, we will contact you to arrange re-delivery (subject to an additional shipping fee).

7. Contact Us

For any further questions about our shipping policy, or if you need help with your order, feel free to reach out to us at https://premavanilla.com/pages/contact